Err Msg: Unable to Log You on Because Your Mandatory.... (102062)


The information in this article applies to:

  • Microsoft Windows NT Server 3.1
  • Microsoft Windows NT Workstation 3.1
This article was previously published under Q102062

SYMPTOMS

When you log on to a Windows NT system, you may receive the following error message:
Unable to log you on because your mandatory profile could not be loaded.
This problem occurs if you are assigned a mandatory profile.

CAUSE

This error message occurs if any of the following are true:

  • The profile does not exist (that is, the file is missing).
  • The path does not exist.
  • The share does not exist.
  • The permissions on the path or the share do not allow you to connect to it.
  • The permissions on the profile do not allow you to read the file.
  • You do not have access to the data inside the profile. This can be set in the User Profile Editor Permitted To Use field.
  • There is no disk space left on the partition where Windows NT resides.

RESOLUTION

To correct this problem, ask your system administrator to determine which condition mentioned above is causing the error.
Modification Type:MajorLast Reviewed:11/4/2003
Keywords:kbother KB102062
©2003 Microsoft Corporation. All rights reserved.