Error Running MemMaker on a Tandy 3810 Laptop Computer (100004)
The information in this article applies to:
- Microsoft MS-DOS operating system 6.0
- Microsoft MS-DOS operating system 6.2
- Microsoft MS-DOS operating system 6.21
- Microsoft MS-DOS operating system 6.22
This article was previously published under Q100004 SYMPTOMS
If you run Microsoft MemMaker on a Tandy 3810 or 1100HD laptop computer,
you may receive the following error message:
MemMaker cannot run on this computer. To use MemMaker, you must have
MS-DOS 6.0, an 80386 or higher processor, and at least 384K of
extended memory. To exit MemMaker, press <ENTER>...
CAUSE
The Tandy 3810 laptop computer is an 80386-based computer that comes
with 2 megabytes (MB) of memory. In the CMOS setting of the computer,
there is an option to "Remap Shadow RAM." If this option is on, you
may receive the above error message.
WORKAROUND
To successfully run MemMaker, disable "Remap Shadow RAM" in the
CMOS setting of the laptop computer.
If you do not know how to change this option, call Tandy Corporation
Computer Support for assistance. Once MemMaker completes its process,
the "Remap Shadow RAM" option can be turned back ON.
Tandy 3810 is manufactured by Tandy Corporation, a vendor independent
of Microsoft; we make no warranty, implied or otherwise, regarding
this product's performance or reliability.
Modification Type: | Major | Last Reviewed: | 11/21/1999 |
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Keywords: | KB100004 |
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