OFF97: EPS File Is Not Printed or Is Printed Incorrectly Under Windows NT (10022)



The information in this article applies to:

  • Microsoft Word 97 for Windows
  • Microsoft Excel 97 for Windows
  • Microsoft PowerPoint 97 for Windows
  • the operating system: Microsoft Windows NT 4.0

This article was previously published under Q10022

SYMPTOMS

When you print an Encapsulated PostScript (EPS) file, the file may fail to print or may be printed incorrectly.

CAUSE

This problem may occur when you print an EPS file under Microsoft Windows NT version 4.0.

RESOLUTION

To correct this problem, obtain Microsoft Office 97 Service Release 2 (SR-2).

STATUS

Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article. This problem was corrected in Microsoft Office 97 Service Release 2 (SR-2).

MORE INFORMATION

For additional information about SR-2, please see the following article in the Microsoft Knowledge Base:

151261 OFF97: How to Obtain and Install MS Office 97 SR-2


Modification Type:MajorLast Reviewed:10/16/2002
Keywords:kbbug kbprint kbQFE KB10022