Remove and Replace a Disk Drive
$DEV_NAME - $FRU, has been selected.
Note: If these procedures have been linked from an Event Grid/Event Advisor Alarm skip step 2.
Before starting this service action enable the reserve cabinet(s) function.
a)
b) Enter a description of the service action (i.e. replacing disk drive).
c) Select the estimated amount of time of the service action from the pull-down.
d) Select the Reserve Cabinet(s) button.
e) Other users will be alerted that this service action is in progress when they log in.
f) Close the pop-up screen.
If the correct disk drive has been selected proceed to step 3 or return to the previous screen to select another disk drive.
Observe all
If needed, to help locate the correct tray, activate the blinking
white locator LED:
a) Close the pop-up screen.
Locate the disk drive with the blue LED ON, indicating a ready to remove state. If the blue LED is NOT ON, still proceed to step 5.
a) Disk drives are numbered from 1 to 14, starting from the left side of the tray.
b) View the
c) Close the pop-up screen.
Verify that the disk drive is ready to remove:
a) The FRU Stat, Status
-State should be: "fault-disabled" or "fault-substituted". b) The Vol Stat should
be: "substituted". c) The Proc List should
show NO volume reconstuction activity. d) If the disk drive
is not "disabled" or "substituted" call your Sun Service provider to assist
with this service action. e) Close the pop-up screen. If the disk drive is ready for removal, push down on the latch
release to open the drive latch handle. a) View the
a) Close the pop-up screen. Use the latch handle to slowly pull out the disk drive about
one inch. Wait 30 seconds before pulling the drive out completely,
giving the disk drive time to spin down. Push in the latch handle on the removed disk drive to protect
it from damage. Wait approximately one minute after the drive has been removed
before inserting a new replacement drive. This allows the system
time to determine that the failed drive has been removed and for
internal drive states to be updated. Push the latch release to open the handle on the disk drive
to be installed. Insert the new disk drive gently on the middle of the rails
and push it in until it is seated with the mid-plane connector. Push in on the drive handle to firmly secure the drive. The
handle will click into place when the drive is fully inserted. After the drive is fully inserted the green LED will blink
for approximately 1-2 minutes before staying on solid to indicate a
ready state. Verify that the disk drive is ready-enabled:
a) The FRU Stat-
Status should be: "ready-enabled". b) The Vol Stat
should be: "mounted". c) The Proc List
volume reconstuction activity MUST be complete before starting step 16. d) Close the pop-up screen. A new inventory will need to be created for the new drive:
a) From the Inventory Maintenance screen,
select the Generate New Inventory button at the bottom of the screen. b) After the Generate New Inventory
has completed, select the Save New Inventory button at the bottom of the
screen. c) Close the pop-up screen. The revision level of the new drive must be verified:
a) Select the Update Revisions link from the
Revision Maintenance Menu. b) Select the Create New
Patch Report button from the bottom of the page. c) Select and apply any
patches as required. Note: The process of applying patches to the drives is disruptive. This
needs to be a scheduled activity with the customer. d) Close the pop-up screen. Turn the tray LED Off:
a) Close the pop-up screen. Disable the reserve cabinet(s) function. a)
b) Select the Release Cabinet(s) button. c) Close the pop-up screen.