Removing Array Controllers

Note: This procedure applies to all configurations when removing array controller cards regardless of the starting configuration.

  1. Have the customer backup all data and stop all I/O to the affected arrays.

  2. Before starting this service action enable the reserve cabinet(s) function.

    a) Reserve the cabinet(s) for maintenance.

    b) Enter a description of the service action (i.e. removing array controllers).

    c) Select the estimated amount of time of the service action from the pull-down.

    d) Select the Reserve Cabinet(s) button.

    e) Other users will be alerted that this service action is in progress when they log in.

    f) Close the pop-up screen.

  3. From the Configuration Services user interface delete any volumes, virtual disks and pools associated to the original configuration.

  4. The arrays that are being removed will needed to be unconfigured: Unconfigure arrays.

    a) From the Configure Devices screen, select the boxes in the left column for the arrays to be unconfigured.

    b) Then select the "Unconfigure Selected" box from the left side or if approciate select the "Unconfigure All" box from the right side.

    c) Close the pop-up screen.

  5. Observe all ESD precautions.

    a) Close the pop-up screen.

  6. If needed, to help locate the correct tray, activate the blinking white tray locator LED that the controller card will be removed from: Set tray locator.

    a) Select the Locate Array link from the bottom of the table in the pop-up screen.

    b) From the next pop-up screen, under the "FRU" column, select the correct tray and controller number (i.e. u2ctr) with a "Status" of "ready-enabled" that the controller card will be removed from.

    c) Then from the next pop-up screen, select the "Click here to locate this array" link.

    d) Close the pop-up screen.

  7. After locating the correct array, it will now need to be shutdown: Shutdown array.

    a) From the Select Device row select the appropriate "array".

    b) From the Select Command pull-down box, select the "shutdown -y" command.

    c) Select the Run Command button.

    Note: It will take several minutes for the shutdown sequence to complete.

    d) Close the pop-up screen.

  8. Place the power and cooling switches to the Off position (-).

  9. Remove the cables from the power and cooling units.

  10. The controller card is located in the middle of the tray when facing the rear of the tray.

    a) View the controller card location illustration.

    b) Close the pop-up screen.

  11. Remove the Ethernet cable from the Ethernet connector.

  12. Remove the fiber-optic cable from the FC-AL connector.

  13. Loosen the Phillips retaining screw to unlock the latch handles.

  14. Pull the latch handles to release the controller card from the connector and remove it from the tray.

    a) View the controller card removal illustration.

    b) Close the pop-up screen.

  15. Place the controller card in it's anti-static packaging.

  16. Insert the blank controller spacer.

    a) Push in the latch handles to secure the controller card with the connector.

    b) Tighten the retaining screw.

  17. Repeat steps 3 through 14 for any other controllers that need to be removed.

  18. Re-cable as required by the final configuration.

    a) Add, move or remove loop card interconnect cables.

    b) Add, move or remove fiber optic cables.

    c) Add, move or remove Ethernet cables.

    d) Secure all cables not being used out of the way.

    If necessary use the following illustrations to assist with the correct intreconnect cable connections.

    e) View a 2x2 interconnect cable connection illustration.

    f) View a 2x4 interconnect cable connection illustration.

    g) View a 2x6 interconnect cable connection illustration.

    h) Close the pop-up screen.


Configuring the new array(s).

  1. If necessary, add a new MAC address: Add MAC address.

    a) From the Update Ethers screen, enter the MAC address in the appropriate field for the corresponding Array.

    b) At the bottom of the screen select the Update Ethers button.

    c) Close the pop-up screen.

  2. Insert the power and cooling unit cables.

    Note: Make sure the power switch is in the Off position (-) before inserting the power cables.

  3. Turn on the power switches for the power and cooling units for all trays in the new configuration. Allow 3-5 minutes for the boot cycle to complete.

  4. After the new arrays have successfully booted the arrays must be rebooted one more time to reset the array configuration information. Repeat this step for any other arrays in the new configuration.

    a) Reset array configuration information.

    b) Select the name of the new array from the drop down box (i.e. array01).

    c) The password box can be left empty if the array doesn't have a password or if it came directly from the factory otherwise enter the last known password.

    d) The boot process should be monitored from the pop-up screen until the Boot Operation Status reports Done and that the array is available. This process will take 3-5 minutes.

    e) Close the pop-up screen.

  5. A new inventory will need to be created for the new arrays: Generate new inventory.

    a) From the Inventory Maintenance screen, select the Generate New Inventory button at the bottom of the screen.

    b) After the Generate New Inventory has completed, select the Save New Inventory button at the bottom of the screen.

    c) Close the pop-up screen.

  6. The revision level of the new arrays must be verified: Verify revision maintenance.

    a) Select the Update Revisions link from the Revision Maintenance Menu.

    b) Select the Create New Patch Report button from the bottom of the page.

    c) Select and apply any patches as required.

    d) Close the pop-up screen.

  7. Verify the FRU status of the trays: Verify trays

    a) The FRU Stat Status-State should now be "ready-enabled" for all FRUs.

    b) Close the pop-up screen.

  8. A new Topology Snapshot will need to be created for the new array: Create new Topology Snapshot.

    a) Select the Create Topology button from the left side of the page.

    b) After the new topology snapshot has been successfully created, close the pop-up screen.

  9. Verify that the new array has been added to the topology: View the new Topology Snapshot.

    a) Close the pop-up screen.

  10. Disable the reserve cabinet(s) function.

    a) Release the cabinet(s).

    b) Select the Release Cabinet(s) button.

    c) Close the pop-up screen.