Chapter 1Using the Troubleshooting Guide
For information about when and how to use this book, and
for pointers to other books in the Foundation Services documentation set, see the following
sections:
When to Use This Book
This book provides a defined approach to solving problems that can occur
when you are installing, starting up, or using the Foundation Services. This book does
not explain how to install or maintain your cluster. Nor does this book explain
the tools, configuration files, and APIs provided by the Foundation Services. These
subjects are covered in other books in the documentation set.
The following table
lists some common questions and answers about the Foundation Services.
Table 1-1 Common Questions
Question | For Information,
see |
What are the Foundation Services? | Netra High Availability Suite Foundation Services 2.1 6/03 Overview |
What's new in this release? | What's New in Netra High Availability Suite Foundation Services 2.1 6/03 |
What tools and configuration files are
available? | Netra High Availability Suite Foundation Services 2.1 6/03 Reference Manual for the man pages that
can be accessed by using the man(1) command |
How can the Foundation Services be evaluated easily? | Netra High Availability Suite Foundation Services 2.1 6/03 Quick Start Guide |
How is the hardware configured? | Netra High Availability Suite Foundation Services 2.1 6/03 Hardware Guide |
Which installation method should you
use? | Netra High Availability Suite Foundation Services 2.1 6/03 Overview |
How are the Foundation Services installed? | Netra High Availability Suite Foundation Services 2.1 6/03 Custom Installation Guide |
How is a cluster maintained, and how is hardware added or
replaced? | Netra High Availability Suite Foundation Services 2.1 6/03 Cluster Administration Guide |
How are applications that use the Foundation Services developed? | Netra High Availability Suite Foundation Services 2.1 6/03 CMM Programming Guide
or the Netra High Availability Suite Foundation Services 2.1 6/03 NMA Programming Guide |
What does a term or a name mean? | Netra High Availability Suite Foundation Services 2.1 6/03 Glossary |
How to Use This Book
The subsequent chapters in this book provide detailed information about
how to solve specific installation, startup, or runtime problems. Each chapter
covers a different problem area. The following table shows where to find troubleshooting
information for a particular troubleshooting area.
Table 1-2 Where to Find Troubleshooting Information
Problem Area | For Information,
see |
Installation and startup | Part II, Troubleshooting at Installation and Startup |
Installation of the Solaris operating system and the Foundation Services | Chapter 3, Recovering From Installation Problems |
Startup of master-eligible nodes | Chapter 4, Recovering From Startup Problems on Master-Eligible Nodes |
Startup of diskless nodes or dataless nodes | Chapter 5, Recovering From Startup Problems on Diskless Nodes and Dataless Nodes |
Runtime | Part III, Troubleshooting at Runtime |
Failover and switchover during runtime | Chapter 6, Recovering From Failover and Switchover Problems |
Node reboot during runtime | Chapter 7, Recovering From Node Reboot at Runtime |
Addition of nodes to your cluster during
runtime | Chapter 8, Cannot Add Nodes to a Running Cluster |
Collection of statistics about your cluster | Chapter 9, Cannot Collect Statistics by Using the Node Management Agent |
Error messages in the system log files | Appendix A, Error Messages |
Appendix A, Error Messages lists the error messages that are generated
by the Foundation Services. The appendix also provides a brief summary of the possible
cause of error. The error messages are grouped by those produced during installation,
those produced during runtime, and those produced when using the command-line
interface. If you receive an error message, use Appendix A, Error Messages
to find the cause and a possible resolution.
If you cannot resolve a problem that you encounter while installing
or using the Foundation Services, contact your customer support center.
|