TROUBLESHOOTING
Selected troubleshooting issues are defined
below within the following categories:
Message:
MCBoot: INFO: starting realm "StoreX" on station "MCStation"
MCBoot: INFO: realm "StoreX" on station "MCStation" - started
MCBoot: INFO: connecting station "MCStation" to remote stations on realm "StoreX"
MCBoot: INFO: building InetStationAddress for all hosts
MCBoot: INFO: building InetStationAddress for host "ada24"
MCBoot: ERROR: protocol exception host , station MOStation
MCBoot: INFO: skipping ...
MCBoot: ERROR: all hosts were invalid "[Ljava.lang.String;@8849e65e"
Clarification:
The management class station cannot establish a connection to the
managed object station.
User Action:
-
Restart the managed object station as follows:
/usr/opt/SUNWesm/sbin/esm_moboot stop
/usr/opt/SUNWesm/sbin/esm_moboot -v start
Wait until you see the following message before proceeding:
"MOBoot: INFO: realm "StoreX" on station "MOStation" - booted"
Then type:
/usr/opt/SUNWesm/sbin/esm_em_moboot start
-
Restart the management class station as follows:
/usr/opt/SUNWesm/sbin/esm_mcboot stop
/usr/opt/SUNWesm/sbin/esm_mcboot -v start
Wait until you see the following message before proceeding:
"MCBoot: INFO: realm "StoreX" on station "MCStation" - booted"
Then type:
/usr/opt/SUNWesm/sbin/esm_em_mcboot start
Message:
java.lang.reflect.InvocationTargetException Cannot open device /dev/es/ses**
Clarification:
Bad and/or outdated device entries are located in the /dev/es directory.
User Action:
Clear the /dev/es tree by removing old device entries.
Reboot the host with either of the following commands:
-
From the open boot prompt:
boot -r
-
From root:
reboot -- -r
-
This 1.0 release of Component Manager requires that the GUI be launched
from the machine in which Sun StorEdge Component Manager is installed.
-
This 1.0 release of Component Manager is not a replacement of
the luxadm utility.
Remote Reporting:
After enabling remote reporting under the Configuration tab,
alarm messages are not being sent to designated email addresses
and are not logged to designated log files.
User Action:
Be sure to hit Return and then the Apply button after entering or editing
email addresses or log file locations. This will enable your updates to
be retained and take effect.
Powering Down Disks:
Unsure of when to power down a disk.
User Action:
Power down a disk only when performing diagnostics
or when you need to replace the disk.
Full Disk in Log Directory:
Disk space is full in the log directory.
User Action:
-
Become root.
-
Copy the following files in /var/opt/SUNWesm/mc/log to
another directory:
-
Remove the log files from /var/opt/SUNWesm/mc/log.
-
Restart the managed object station as follows:
/usr/opt/SUNWesm/sbin/esm_moboot stop
/usr/opt/SUNWesm/sbin/esm_moboot -v start
Wait until you see the following message before proceeding:
"MOBoot: INFO: realm "StoreX" on station "MOStation" - booted"
Then type:
/usr/opt/SUNWesm/sbin/esm_em_moboot start
-
Restart the management class station as follows:
/usr/opt/SUNWesm/sbin/esm_mcboot stop
/usr/opt/SUNWesm/sbin/esm_mcboot -v start
Wait until you see the following message before proceeding:
"MCBoot: INFO: realm "StoreX" on station "MCStation" - booted"
Then type:
/usr/opt/SUNWesm/sbin/esm_em_mcboot start