Why is Asymmetric Digital Subscriber Line (ADSL) called Asymmetric? |
It is called asymmetric because more bandwidth is reserved for receiving data than for sending data. This is useful because many users of the Internet receive much more data than they send. |
What are the benefits of ADSL over analog modems ? |
Besides the high-speed advantage, ADSL connection is always on. There is no longer a need to log on and off, no more busy signals and no more waiting for the connection to establish - it is always there. On top of these, you can use the phone even when the data connection is on. You do not need to switch between surfing the Net and talking over the phone. |
Will my Router constantly connect near the maximum speed? |
At ADSL speeds, the limitations depend on the performance or load of the ADSL Service Provider that you are trying to reach, as well as the line condition specific to your location. |
Can I use my Router during thunderstorm? |
ADSL Routers can be damaged by thunderstorms. Our product warranty does not apply to damage caused by lightning. If your area is frequent in thunderstorms, you are advised to use a surge protector. Certain surge protectors have been reported to reduce download speed, so you are advised to test your speed before and after installation to make sure that it adds no problems to your line. |
Do I need to install additional telephone lines in order to use ADSL? |
No, you do not need to do so. ADSL and standard voice telephones operate at different sets of frequencies. The difference in frequencies allows both IP (Internet) traffic and voice traffic to co-exist on the same physical phone line. |
Will my old PC be fast enough for ADSL? |
Yes. Limitation comes in only when the ADSL line is used to view video-on-demand or other memory and processor hungry content. Your old PC may be too slow in such cases. |
How can I send/receive fax as well as surf the Internet at the same time? |
To send/receive fax, you may connect your fax machine to the TEL jack (via a Micro-Filter if your package comes with it) similar to the Telephone Set connection as illustrated in the manual - Step 1.3 Connecting to the Telephone Set (optional). |
Do I need to use Micro-Filter with my Router? |
Micro-Filter helps to eliminate noise on the telephone line to ensure the best possible phone performance. Depending on your models purchased, you may or may not have a built-in Micro-Filter in your Router. If your Router package comes with a Micro-Filter, it implies that your model does not have the built-in Micro-Filter. For connection to a Telephone set, you need to connect via the bundled Micro-Filter as illustrated in the manual - Step 1.3 Connecting to the Telephone Set (optional). If you have other Telephone Sets that are also sharing with the same ADSL line, you will also need to connect the Telephone Set to the Telephone Wall Socket via a Micro-Filter. (Additional Micro-Filters required can be purchased separately from your dealer) If the ADSL uses a different line and not sharing with your Telephone line, then a Micro-Filter will not be necessary. |
What is the function of the reset button on my Router ? (applicable only in certain models) |
This reset
button when activated will reset your Router configurations to factory
default. All customised settings that you have previously saved will
be lost.
To reset, power-off your Router. Press the reset button with a sharp pointer. With the pointer still pressing onto the button, power on your Router. Remove the pointer only at a count of around 15 seconds. The factory default settings will be restored. |
What is the function of the CONSOLE/SERIAL connector at the rear of my Router ? |
The CONSOLE/SERIAL connector is for the use of local network management. |
How do I know if the link between my Ethernet Card and Router has been established? |
To ensure that the connection
between your Ethernet Card and Router has been established, you may run the Diagnostics
Test. A PASS
at the Ethernet Interface Test means that
the connection between your Ethernet Card and Router has been established. Alternatively, you may ping to your Router to verify the link. Carry out the steps as follow:
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How do I know if the link between my Router and the Internet has been established? |
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What is Diagnostics Test (DSL Test) used for ? |
This test is optional. You may run this
test only if you have problem establishing your Internet connection.
The Diagnostics Test runs a few tests to verify if your Router is working fine. Error messages will be prompted to highlight area of failure, if any. A PASS will be indicated beside the test if the test is successful. A FAIL will be indicated beside the test if your Router fails the test. A SKIP means the test is not carried out as previous test(s) has or have failed. Proceed to fix the problem first before running the Diagnostics Test again. |
How do I generate the DSLTest log file ? |
From your Installation CD, copy the entire Diagnostics Test folder (from the location Advanced\Tools) to your preferred hard disk location. When running the Diagnostics Test, if any of your specified tests failed, a DSL Test log file (located where you have previously copied to) will be generated with the errors listed. To disable the log file, carry out the following steps:
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How do I check the IP settings of my Ethernet card ? |
For Windows® 95 / Windows® 98 / Windows® Me
For Windows® XP (Instructions are based on default Start Menu)
For Windows® 2000
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How do I remove the dialer utility from my system ? |
To remove the ADSL Dialer utility from your computer, on your Windows taskbar, click Start > Programs > ADSL Connection > Uninstallation. |