Diagnostics

This page shows the ADSL Router information, the ADSL and Ports connection status as well as the Internet connectivity test result.

1    At the navigation panel of your ADSL Web Management, click on Diagnostics.

You should see the status of your Ports, indicated by a 'cross' or 'tick'. The 'Internet Connectivity Test' verifies your connection to an external website.

Device Information
Up-Time The time since your ADSL Router is last powered on.
Device Type ADSL Router type.
Version The firmware version of your ADSL Router.
MAC Address Refers to the unique identity found on the circuit board of the ADSL Router. 
Port Connection Status

Shows the connection status for Usb, Ethernet and Dsl.
tick: Means that the corresponding Port is connected.
cross: Means that the corresponding Port is not connected. 

Usb In the above example shown, the Usb has a cross.  This is because the ADSL Router's USB port is not connected to any computer.  (However if your ADSL Router's USB port is connected to a computer and the status still shows a cross, it could be that the USB device driver is not installed properly).
Ethernet In the above example shown, the Ethernet has a tick. This mean that the Ethernet Port is already connected. If the Ethernet has a cross, this is because the ADSL Router's Ethernet port is not connected to any computer. (However if your ADSL Router's Ethernet port is connected to a computer and the status still shows a cross, it could be that the Ethernet Network Card is faulty or the Ethernet Network Card driver is not installed properly, or the Ethernet Cable is faulty).
Dsl In the above example shown, the Dsl has a tick. This mean that the RJ11 cable is already connected from the wall socket to the ADSL Router's Line Jack. If the Dsl has a cross, this is because the ADSL's Router Line Jack is not connected to any wall socket, which has ADSL service. (However if your ADSL Router's Line Jack is connected to the wall socket and the status still shows a cross, it could be that the ADSL service hasn't activate yet, or the RJ11 Cable is faulty).
Internet Connectivity Test

The connectivity to an external web address. This Router uses the website www.yahoo.com for the connectivity test. This test will be skipped if your DSL line is down (ie. Dsl status is cross).

DNS Error - Happens if you have entered a wrong username and/or password or when your DNS Server is not able to decipher the domain name. 
Pending - Awaiting for the connectivity test to start.
In progress - The test is in progress.
Cross - Connectivity to the Internet fails.
Tick - Connectivity to the Internet is successful. 

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