The Windows 95 Support Assistant

Developed by Microsoft's Product Service and Support (PSS) organization
and the User Education Group, this help file runs on Windows 3.1,
Windows for Workgroups and Windows 95. This tool was beta tested
under the name "The Windows 95 Care Package." 
Beta testers benefited from the extensive testing conducted
on Windows 95 and remarked that this help file was indispensable 
in assisting with their migration to Windows 95. Whether you are a beta tester 
or new user, now you can benefit from this updated version.

The Windows 95 Support Assistant contains the following content:

Solutions to the most frequently asked support questions from
the Windows 95 beta.

Sections of the Windows 95 Resource Kit describing use of
Windows 95 with Netware and other third party networks (especially
important in this fee base support environment).

One hundred + Knowledge Base (KB) articles written by PSS
engineers covering procedures, productivity tips and tricks, and
specific product issues associated with setup and networking with
Windows 95.

Walk-through troubleshooters dealing with setup, networking,
and hardware issues.

A glossary of Windows 95 commonly used terms.

A reference guide to products and services available to customers
to help them understand and take advantage of Windows 95's special
features.


This help file uses the Windows 95 help file search engine for
easy navigation to assist computing professionals with their move
to Windows 95. Take a look at the setup and networking issues
today before you install Windows 95 to make your migration smooth
and easy. The Windows 95 Support Assistant (Assist.exe) can
be downloaded at no cost.

Installing the Windows 95 Support Assistant
(Download: 1,280K, self-extracting Zip file, published: February 13, 1996)
This file is a compressed self-extracting executable
and will take approximately 5 minutes to download with a
14.4 KBPS modem.  After you copy Assist.exe to a directory on
your hard drive and execute it, the full set of files will uncompress.
These files include the Support Assistant data files and the
setup program for them. Once uncompressed out of ASSIST.EXE,
you need to run SETUP by double clicking on the setup file to
install the help file.