Encarta 96 Encyclopedia North American English Directory, FTP Site This directory contains files that are used with the Microsoft(r) Encarta(r) 96 Encyclopedia CD-ROM, North American English Edition. This edition is sold in the United States and Canada. Files for the World English edition, sold outside North America, are located in the ..\WorldEng directory. FOR MACINTOSH OS: These are the correct update files (.eyb) for the Macintosh version of Encarta 96 Encyclopedia. The following files are in this directory: enc96fix.exe This file fixes a problem with non-appearing article updates. For more information, see enc96fix.exe, below. sep95a.eyb The September 1995 Yearbook Builder Update for Encarta 96 Encyclopedia, North American English Ed. oct95a.eyb The October 1995 Yearbook Builder Update for Encarta 96 Encyclopedia, North American English Ed. nov95a.eyb The November 1995 Yearbook Builder Update for Encarta 96 Encyclopedia, North American English Ed. dec95a.eyb The December 1995 Yearbook Builder Update for Encarta 96 Encyclopedia, North American English Ed. jan96a.eyb The January 96 Yearbook Builder Update for Encarta 96 Encyclopedia, North American English Ed. readme.txt Troubleshooting and downloading information (the file you are reading) ENC96FIX.EXE Read this section if you are running Windows(r) 95 and you chose Slower Execution during setup, or if you cannot see the article updates when you run Encarta. This file corrects a problem with the Windows 95 registry that occurs when you select the slower execution option when setting up Encarta 96 Encyclopedia. (This problem does not occur with the faster execution option.) The result of the registry problem is that the Yearbook Builder feature of Encarta does not display updated articles properly. To test for and repair the registry problem: 1. In Encarta 96 Encyclopedia, click on Find and open the article on Yugoslavia. For more information about using Pinpointer to search for articles, see online Help. 2. Examine the article's title bar - the black bar that contains the word "Yugoslavia." If the title bar has a yellow/orange yearbook icon at its right-hand side, and you can click on that icon to bring up an update called "The Shameful Ending of Yugoslavia," then your encyclopedia is installed correctly and you do not need to proceed to step 3. If the title bar does not have a yearbook icon at its right-hand side, then proceed to step three. 3. Download and run enc96fix.exe. Your encyclopedia is repaired. TROUBLESHOOTING Article Update Icons Don't Appear: Users who choose the Slow execution option when setting up Encarta 96 Encyclopedia may not be able to see the update icons in encyclopedia articles. To fix this problem, download the enc96fix.EXE file from the FTP site and run it on your computer. Cannot Integrate Yearbook Builder Files: Some users are consistently experiencing problems during file downloads that result in the corruption of the .eyb file, causing Encarta to display a message during integration that says the files are the wrong version for North America. The error actually occurs because the file is corrupt. If the .eyb file you downloaded ends in '95a.eyb', then it is the correct version for the North American English version of Encarta. These download problems are not occurring within Encarta but rather during the download process itself. We are working to determine the source of the problems and will post new information to this file when the problem is resolved. In the interim, we have found that most users are able to work around this problem by downloading the Yearbook Builder files as self-extracting executable files instead of in their original .eyb format. If you cannot successfully integrate .eyb files, check the Encarta\PSS\US directory for more information and for the files in .exe format. We apologize for any inconvenience. DOWNLOADING YEARBOOK BUILDER UPDATES The downloading instructions below are specific to two popular browsing applications. Note: If an error occurs after you click the Integrate button in the Yearbook Builder feature, download the update installment (the .eyb file) again and click on Integrate in Yearbook Builder again. To download updates using SPRY Mosaic (CompuServe edition) 1. Click the file you wish to download. 2. In the dialog box that appears, click Yes. The downloading process begins and will take several minutes. 3. When the downloading process is completed, select Save from the File menu. Save the file to your Yearbook directory. 4. In Encarta Encyclopedia, open the Yearbook Builder feature and click the Add New Months button. 5. Click the Integrate button and follow the instructions that appear on the screen. To download updates using Netscape: 1. Click the file you wish to download. The downloading process begins and will take several minutes (about 10 minutes at 9600 bps modem speed). 2. When the downloading process is completed, select Save from the File menu. Save the file to your Yearbook directory. 3. In Encarta Encyclopedia, open the Yearbook Builder feature and click the Add New Months button. 4. Click the Integrate button and follow the instructions that appear on the screen. CONTACT INFORMATION For more information about downloading updates for Yearbook Builder, send e-mail to encweb@microsoft.com (c) 1995 Microsoft Corporation. All rights reserved. Microsoft, Encarta and Windows are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries.