12.2.1  Windows

In order to generate a crash data file that CCAT can use, Windows systems must have Crash Analysis Data Collector (CADC) installed.

CADC reads the binary crash information stored in the memory.dmp file created by the operating system in the event of a crash. CADC processes the memory.dmp file and creates a new file named NtFootPrint.txt. CCAT can only process crash files that have been pre-processed by CADC. CCAT cannot process a raw memory.dmp file.

Note


The current version of CCAT will not work with the original version of CADC. You must have version 3.1 or higher of CADC installed in order to use CCAT. You can install CADC either before or after you install CCAT.


You can download CADC from this URL: http://www.hp.com/support/svctools/webes/ccat/cadc.html" target="_blank">http://www.hp.com/support/svctools/webes/ccat/cadc.html

Once CADC is installed, you will need to configure your machine to create a memory.dmp file when/if it crashes for CADC (and subsequently CCAT) to work. For Windows, these settings can be found in the Control Panel, under the System utility.

For Windows NT, choose the tab labeled Startup/Shutdown from the System window.

For Windows 2000, select the Advanced tab, then Click the Startup and Recovery button. In the Write Debugging Information section, do the following:

Once installation and configuration is complete, each time your Windows system crashes, CADC reads and processes the memory.dmp file, and creates a new NtFootPrint.txt file. Once CADC has created the footprint, CCAT can process the crash data.