11.3.1  Settings

During installation, WEBES prompts for the following:

Without valid addresses, SEA cannot send email notifications.

After installation, you can change these settings using the Command Line Interface or the Web Interface.

Note


In the previous versions of WEBES, these settings were held in the svctools/specific/desta/config/NotifyCA.txt file. This file is now only used when upgrading from a previous version of WEBES. Any edits to this file will not be applied to the WEBES email settings.


If WEBES is connected to HP SIM, then the SMTP server name and port, and the sender's email address supplied by SIM overrides the local WEBES value for these settings. The email recipients are combination of the HP SIM supplied recipients and the WEBES recipients.

If WEBES is not connected to HP SIM, then the local WEBES settings are used.

If no email sender's address is specified, then a system generated one is used. This will be in the form:

<sysname>.webes@<domain>

where <sysname> is the local system name, and

<domain> is the part of the SMTP server address following the first period.

For example, if the SMTP server is "smtpserver1.acme.com" and the local host name is "slater", then:

derived sender's address = slater.webes@acme.com

11.3.1.1  Web interface email settings page

The Web interface provides a single page where all the SMTP email settings can be viewed and changed. It is accessed using the "Configure email settings" button on the toolbar (see 7.3.1 Toolbar).

Figure 11–1 E-mail Settings
Click for Larger Image

Multiple email addresses may be entered in the Recipients and CC fields – use a semi-colon between each email address.

If HP SIM is connected, then the SMTP server name and port, and the "from email address" fields cannot be changed. Thy will automatically revert to the HP SIM supplied values as soon as the "Apply Changes" button is pressed.

The "Test Email" button generates a test email which is sent using the latest applied email settings. WEBES will attempt to send the test email directly to the nominated SMTP server – it does not rely on WEBES notification and it will not appear in any Problem Report displays. A results page is displayed when the test email has been sent. To validate the SMTP settings, check that all nominated recipients have received the test email.

11.3.1.2  CLI email settings commands

To configure the email settings using the CLI, enter the following command:

wsea set email

Alternatively, the "desta dri set ..." command can be used to configure individual email settings from the command line as follows:

Table 1:
DESTA.reg attribute name
Comments
SMTP.server
e.g. "desta dri set SMTP.server smtpserver1.acme.com"
SMTP.port
The standard SMTP port is port 25
SMTP.from
Either user defined (e.g. a.name@acme.com)
Or built by WEBES using other email attributes.
SMTP.to
Semicolon delimited list,
e.g. "mary@acme.com; joe@acme.com; fred@acme.com"
SMTP.cc
Semicolon delimited list,
e.g. "jane@acme.com; jenny@acme.com"

To test the email settings, enter the following command:

wsea test email