12.2.1 Windows
In order to generate a crash data file that CCAT can use, Windows systems must have Crash Analysis Data Collector (CADC) installed.
CADC reads the binary crash information stored in the memory.dmp file created by the operating system in the event of a crash. CADC processes the memory.dmp file and creates a new file named NtFootPrint.txt. CCAT can only process crash files that have been pre-processed by CADC. CCAT cannot process a raw memory.dmp file.
You can download CADC from this URL: http://www.hp.com/support/svctools/webes/ccat/cadc.html" target="_blank">http://www.hp.com/support/svctools/webes/ccat/cadc.html
Once CADC is installed, you will need to configure your machine to create a memory.dmp file when/if it crashes for CADC (and subsequently CCAT) to work. For Windows, these settings can be found in the Control Panel, under the System utility.
For Windows NT, choose the tab labeled Startup/Shutdown from the System window.
- Check the box labeled Write debugging information to.
- Do NOT change the default name of MEMORY.DMP in the text window.
- Check the box labeled Overwrite any existing file option.
- Optionally check the box labeled Automatically reboot.
For Windows 2000, select the Advanced tab, then Click the Startup and Recovery button. In the Write Debugging Information section, do the following:
- In the first drop down list, choose Complete, Kernel, or Small memory dump. If the machine you are configuring has more than 512 meg of memory, choose Small Memory Dump or Mini Dump.
- Do not change the default name displayed in the text window for the dump file.
Once installation and configuration is complete, each time your Windows system crashes, CADC reads and processes the memory.dmp file, and creates a new NtFootPrint.txt file. Once CADC has created the footprint, CCAT can process the crash data.