10.5.5  Profile File Content

The installation process creates a basic profile file for you, based on your answers to the prompts during WEBES installation. The basic content includes contact, company, and system information that you supplied. However, it often is beneficial to add further detail to the file by editing it with a text editor after installation.

Adding storage configuration information to the profile file is very important. For example, when your storage is part of a storage area network (SAN), event detection occurs within the SAN itself, but the event information gets logged to all the hosts attached to the SAN environment. As such, multiple systems may in fact receive event information indicating the same potential failure because of the shared/redundant resource nature of the SAN.

Ultimately, this one event may be reported as multiple events. With accompanying configuration information, however, your administrator is able to build a true picture of where the fault is and more accurately direct resources to the physical location of the problem.

If your system is well bounded (i.e. all storage is direcly attached to SmartArray Controllers on the servers), simpler configuration information usually is enough.

10.5.5.1  Sample Profile 1—Simple

The following is a simple profile.txt depicting:

Customer: Acme Stonecutting, Inc.
System Type: ProLiant Model 5500
System S/N: V907-BY43-1972 System Name: ARGOSS
System IP address: 123.4.567.89 Fixed(X) DHCP Served ( )
Primary Contact: Fred Flintstone
Secondary Contact: Barney Rubble
Phone number: (xxx) 555-5555
Special Instructions:
Check with customer prior to dispatching services. Prior notification to security is necessary for service access to site.
Remote call back to system permissible w/prior notification to customer so that account may be enabled.
CONFIGURATION INFORMATION:
Qty 2 - KZPAC array controllers on PCI bus #1 attached to qty 6 StorageWorks I shelves w/disks.

10.5.5.2  Sample Profile 2—MSCS Cluster

The following shows configuration information from a profile.txt depicting:

CONFIGURATION INFORMATION:
MS Cluster Systems
SYSTEM: ProLiant Model: 5500
System S/N: V907-BY43-1972 System Name: SNOBAL
System IP address: 192.7.100.99 Fixed(X) DHCP Served ( )
SYSTEM: ProLiant Model: 5500
System S/N: V903-BW43-1972 System Name: QUEBAL
System IP address: 192.7.100.98 Fixed(X) DHCP Served ( )
Compaq FC Switch 16 Serial # 3G944001233
TCPIP 192.7.100.100
Compaq FCSwitch 16 Serial # 3G944001235
TCPIP 192.7.100.101
ESA12000 Array Controller
Subsystem Name: Joiner
joiner-Top >> HSG80 ZG91416110 Software S056P-0, Hardware E06
joiner-Bottom>> HSG80 ZG83502157 Software S056P-0, Hardware E03
ESA12000 Array Controller
Subsystem Name: Partnr
partnr-Top >> HSG80 ZG91516230 Software S056P-0, Hardware E06
partnr-Bottom>> HSG80 ZG91516231 Software S056P-0, Hardware E03

10.5.5.3  Sample Profile 3—MSCS Cluster with DRM

The following shows configuration information from a profile.txt depicting:

CONFIGURATION INFORMATION:
INITIATOR SITE: DENVER
Denver, CO., US
1244 E. McGuire Way, Floor 2, Room CR1
MS Cluster Systems
SYSTEM: ProLiant Model: 8500
System S/N: Q762-BHET-AE43-1305 System Name: FSTBAL
System IP address: 192.7.100.99 Fixed(X) DHCP Served ( )
SYSTEM: ProLiant Model: 8500
System S/N: Q761-BHET-AE44-0900 System Name: CRVBAL
System IP address: 192.7.100.98 Fixed(X) DHCP Served ( )
ESA12000 Storage ARRAY CONTROLLER
Subsystem Name: Denver
denver-Top >> HSG80 ZG91416110 Software S056P-0, Hardware E06
denver-Bottom>> HSG80 ZG83502157 Software S056P-0, Hardware E03
Compaq FC Switch 16 Serial # 3G944001233
TCPIP 192.7.100.100 Fixed(X) DHCP Served ( )
Compaq FCSwitch 16 Serial # 3G944001235
TCPIP 192.7.100.101 Fixed(X) DHCP Served ( )
FC GATEWAY Serial # 52623434
TCPIP 192.7.100.102 Fixed(X) DHCP Served ( )
Dial-in Phone Number to FC Gateway Asynchronous Switch
Ph. 303-555-xxxx
- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
TARGET SITE: CHICAGO
Chicago, Ill, CO., US
1245 Times Blvd.
Floor 7, CR200
MS Cluster Systems
SYSTEM: ProLiant Model: 5500
System S/N: xxxxxxxxxxxx System Name: SNKBAL
System IP address: 192.7.100.79 Fixed(X) DHCP Served ( )
SYSTEM: ProLiant Model: 5500
System S/N: xxxxxxxxxxxx System Name: SLDBAL
System IP address: 192.7.100.78 Fixed(X) DHCP Served ( )
ESA12000 Array Controller
Subsystem Name: Chicago
chicago-Top >> HSG80 ZG91416110 Software S056P-0, Hardware E06
chicago-Bottom>> HSG80 ZG83502157 Software S056P-0, Hardware E03
Compaq Switch 16 Serial # 3G012000435
TCPIP 192.7.100.200 Fixed (X) ) DHCP Served ( )
Compaq Switch 16 Serial # 3G9012000422
TCPIP 192.7.100.201 Fixed (X) ) DHCP Served ( )
FC GATEWAY Serial # 526538653
TCPIP 192.7.100.202 FIXED ) DHCP Served ( )
Dial-in Phone Number to FC Gateway Asynchronous Switch
Ph. 312-222-xxxx