10.3.4  Open Service Event Manager

HP Open Service Event Manager (OSEM) provides another way to send local email copies of SEA problem reports. OSEM emails arrive in addition to those that SEA sends on its own, but the OSEM Viewer can consolidate problem report viewing for several systems at a site.

OSEM local email cannot be used in conjunction with remote reporting to HP Services using ISEE as described in Section 10.4.3 Instant Support Enterprise Edition.

See the OSEM documentation for details.