7.5.6  Severity

The Severity designator provides the service relevance of the occurrence of the problem found. The current severity hierarchy is shown in Table 7–1.

Table 7–1 Problem Severity Levels 
Severity Level
Service Relevance
Comments
1
Critical
This level is not currently used due to system operation required for SEA diagnosis.
2
Major
Fatal event that typically requires service if not already administered.
3
Minor
Non-Fatal or Redundant warning event that typically requires future service but system still operates normally.
4
Information
System service event such as enclosure PCI or Fan door is open and only requires system door closure.
5
Unknown
This level is not used currently.