Glossary
A | B | C | D | E | F | G | H | I | J | K | L | M | N | O | P | Q | R | S | T | U | V | W | X | Y | Z
Top A
Automatic Call Handling System. Within the service provider's customer service center, ACHS accepts incoming event analysis messages that were initiated by SICL.
The process of interpreting events from a binary event log and generating problem reports that describe any problems and possible corrective actions. There are two modes of analysis supported by <System Name>, automatic and manual.
A component of a service. Some attributes can be configured by the user to modify how <System Name> services operate.
Automated Call Handling Service
See ACHS.
One of the analysis modes supported by <System Name>. In automatic mode, <System Name> monitors the binary system event log, analyzes events, and generates reports without user intervention.
Top B
A log file containing system data saved in binary format. Binary error logs are processed by <System Name> and the results of this analysis are presented in problem reports.
See BTT.
Bit to Text. The process used to translate the events contained in a binary log file and produce text output. See also, translation.
Top C
Computer Crash Analysis Tool. CCAT is a remote operating system failure analysis tool and is a WEBES component.
Common Event Header. The header format used for binary event logs on supported products. See the System Event Analyzer Release Notes for a list of the supported products.
Command Line Interface. The <System Name> interface that uses the command prompt to interact with the system. The CLI processes commands entered at the command prompt and returns information and results as text, either to the terminal window or to designated output file(s).
See CLI.
Standard configuration settings available for all <System Name> services.
See CEH.
See CCAT.
Top D
Distributed Enterprise Service Tools Architecture. DESTA is Hewlett-Packard's high-availability system fault management architecture.
Dynamic Host Configuration Protocol. DHCP is a protocol for automatic TCP/IP configuration that provides dynamic and static address allocation and management.
The WEBES component responsible for managing a machine and communicating with other machines.
Distributed Enterprise Service Tools Architecture
See DESTA.
Automatic notification tool that sends the results of analysis to your service provider.
Dynamic Host Configuration Protocol
See DHCP.
Top E
System data written to the binary event log.
Configuration settings unique to a single <System Name> service.
Top F
Component of a frame containing a label and its corresponding value.
See FRU.
Part of an event consisting of one or more translated fields of information.
Field Replaceable Unit. A hardware component installed on a system.
Top G
An attribute that affects all the <System Name> interfaces.
Multiple nodes associated in the navigation frame of the web interface.
Top J
Platform-independent, object-oriented programming language.
Top L
Either a binary file containing system events or a text file containing error and informational messages written by WEBES processes.
Top M
One of the modes of operation supported by <System Name>. In manual mode, the binary log files and events to be analyzed must be specified by the user.
Top N
A remote system accessed through its Director.
Procedure for relaying analysis information to the interested parties. <System Name> supports automatic notification via e-mail, SICL, or CSG/QSAP.
Top P
See PRS.
The output generated by analysis. Reports contain information about errors and suggested corrective actions.
Configuration information that is associated with a log on name. The profile contains information about Director settings and navigation frame appearance that can be propagated to future sessions.
Proactive Remote Service. PRS is the next generation of SICL and is capable of operating effectively in a distributed environment.
Top Q
Qualified Service Access Point. The QSAP acts as a gateway for PRS managed servers to connect with the outside world.
Qualified Service Access Point
See QSAP.
Top R
The process of installing or activating a knowledge rule set.
Files that define what conditions must be met in order to trigger automatic analysis.
Top S
<System Name> is a remote system event monitoring tool and is a WEBES component.
A component responsible for providing a <System Name> function.
An agreement with Hewlett-Packard for the use of the WEBES tools. The service obligation defines the terms of your support agreement with Hewlett-Packard.
System Initiated Call Logging. SICL refers to the concept of automatically sending fault and failure messages to the service provider's customer service center. The messages are then received by ACHS, analyzed, and acted upon as appropriate.
See SMTP.
Simple Mail Transfer Protocol. SMTP is a TCP/IP protocol governing e-mail transmission and reception.
See SVP.
String and Value Pairs. The format used to present information in generated reports. The string describes the type of information presented and the value indicates the system specific information.
The software settings for <System Name>. The system configuration can be changed using any of the interfaces.
See <System Name>.
See SICL.
Top T
Transmission Control Protocol/Internet Protocol. TCP/IP provides communication between computers across interconnected networks, even when the computers have different hardware architectures and operating systems.
The process of converting binary event logs into readable output. See also BTT.
Transmission Control Protocol/Internet Protocol
See TCP/IP.
Top U
The process of removing or deactivating a knowledge rule set.
Top W
Web-Based Enterprise Management. WBEM is distributed, web-based system management.
WEBES Common Components. The WCC are the portions of WEBES that allow the tool suite to function as an integrated installation. The WCC are separate from the individual tools in the WEBES suite (<System Name> and CCAT) and are transparent to the user.
Web-Based Enterprise Management
Web-Based Enterprise Services. WEBES is an integrated set of web-enabled service tools that include: <System Name> and Computer Crash Analysis Tool (CCAT). See also DESTA, WBEM.
The <System Name> interface accessed through a web browser. The web interface uses graphical displays to present information and relies on a combination of mouse and keyboard actions to interact with the system.
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