DOCUMENT:Q294853 22-MAR-2002 [msnetwork] TITLE :Making A Connection File Or "Connectoid" For MSN Explorer PRODUCT :The Microsoft Network PROD/VER::6.0,6.1 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - The Microsoft Network versions 6.0, 6.1 - The Microsoft Network Version 7.0 ------------------------------------------------------------------------------- SYMPTOMS ======== MSN Explorer does not connect to the Internet. CAUSE ===== The connection file is corrupted. RESOLUTION ========== Recreate the connection file. To recreate a MSN connection using Windows 95, 98, or ME with Internet Explorer 5.x 1. On your desktop, right-click the Internet Explorer icon, and then click Properties. 2. Click the Connections tab, and then click the Add button. 3. In the Type a Name for this connection box, type MSN, and then click Next. 4. Enter a local MSN access number, and then click Next 5. Click Finish. The Internet Explorer Properties window appears. Note: If you have an Internet Service Provider (ISP) other than MSN set as the default ISP, the next step will convert your new MSN connection as the default ISP. If a connection problem occurs using the old ISP, please contact that ISP to set up a different way to connect. 6. Click Always Dial my Default Connection. 7. In the list of connections, click MSN, and then click the Set Default button. 8. Click Settings. 9. In the User name box, enter MSN/username, where username is the MSN account ID. Leave the Domain and Password boxes empty. 10. Click the Properties box. The MSNbox with the MSN access number appears. 11. Click the Server Types tab. 12. Clear all boxes except the following: - Enable software compression - TCP/IP 13. Click OK three times. 14. Start MSN Explorer, and then click Connection Settings. 15. Click Change how to connect to the Internet. 16. Select MSN, click OK, and then click OK again. 17. Follow the steps at the bottom of the article to change the connection settings in MSN Explorer. To recreate a MSN connection using Windows 2000 1. Click Start, point to Settings, click Control Panel, double-click Internet Options, and then, on the Connections tab, click Add. 2. Select Dial-up a private network, and then click Next. 3. Make sure the correct modem is selected, and then click Next. 4. Enter the MSN Access number, and then click Next. 5. Make sure For all users is selected, and then click Next. 6. In the Type a name you want for this computer box, type MSN, and then click Finish. The Internet Explorer Properties window appears. Note: If you have an Internet Service Provider (ISP) other than MSN set as the default ISP, the next step will convert your new MSN connection as the default. If a connection problem occurs using the old ISP, please contact that ISP to set up a different way to connect. 7. Click Always Dial my Default Connection. 8. Select MSN, and then click Set Default. 9. Click Settings. 10. In the User name box, enter MSN/username, where username is the MSN account ID. Leave the Domain and Password boxes empty. 11. Click OK, and then click OK again. To configure MSN Explorer to use the manual connection that was just created: 1. Start MSN Explorer, and then click Connection Settings. 2. Click Change how to connect to the Internet. (In MSN 6.1, click Change how to connect to the Internet, and then click Continue .) 3. IN MSN 6.0, select Test, click OK, and then click OK again. In MSN 6.1, click Existing Internet Service Provider and click OK. 4. Click a user tile, type in the password, and click Sign In. 5. If you are not already connected to the internet, a Connect To window for the connection that was created will open. Type your MSN user name and your password, and click Connect. To recreate a MSN connection using Windows XP 1. Right-click the Internet Explorer icon on your Desktop, click Properties, click Tools, click Internet Options, and then, on the Connections tab, click Add. 2. Select Dial-up a private network, and then click Next. 3. Type the MSN access number, and then click Next. 4. In the Type a name you want for this computer box, type MSN, and then click Finish. The Internet Explorer Properties window appears. Note: If you have an Internet Service Provider (ISP) other than MSN set as the default ISP, the next step will convert your new MSN connection to the default connection. If a connection problem occurs using the old ISP, please contact that ISP to set up a different way to connect. 5. Click Always Dial my Default Connection. 6. Select MSN, and then click Set Default. 7. Click Settings. 8. In the User name box, type MSN/username, where username is your MSN account ID. Leave the Domain and Password boxes empty. 9. Click OK, and then click OK again. To configure MSN Explorer to use the manual connection you just created 1. Start MSN Explorer, and then click Connection Settings. 2. Click Change how to connect to the Internet. Note: In MSN 6.1, click Change how to connect to the Internet, click Continue, click Existing Internet Service Provider and click OK. In MSN 6.0, select Test, click OK, and then click OK again. 3. Click a user tile, in the password, and click Sign In. If you are not already connected to the Internet, a Connect To window for the connection that was created will open. Type your MSN user name and your password, and then click Connect. Additional query words: kbimu; MSN Explorer ====================================================================== Keywords : Technology : kbMSNSearch kbMSN600 kbMSN610 kbMSN700 Version : :6.0,6.1 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2002.