DOCUMENT:Q177255  13-SEP-2001  [msnetwork]
TITLE   :Cannot Change the Default MSN E-mail Program to Outlook Express
PRODUCT :The Microsoft Network
PROD/VER:WINDOWS:2.5,2.51,2.52,2.6,4.0,4.01,4.01 Service Pack 1,4.01 Service Pack 2,5,5.01
OPER/SYS:
KEYWORDS:kbenv kbmsn

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The information in this article applies to:

 - The Microsoft Network versions 2.5, 2.51, 2.52, 2.6 
 - Microsoft Internet Explorer versions 4.0, 4.01, 4.01 Service Pack 1, 4.01 Service Pack 2, 5 for Windows 95 
 - Microsoft Internet Explorer versions 4.0, 4.01 Service Pack 2, 5, 5.01 for Windows 98 
 - Microsoft Outlook Express versions 4.0, 5 for Windows 95 
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IMPORTANT: This article contains information about editing the registry. 
Before you edit the registry, make sure you understand how to restore it if
a problem occurs. For information about how to do this, view the "Restoring 
the Registry" Help topic in Regedit.exe or the "Restoring a Registry Key" Help 
topic in Regedt32.exe.

SYMPTOMS
========

When you set your default e-mail program as Microsoft Outlook Express on the
Programs tab in the Internet Properties dialog box, Microsoft Outlook 97 may
continue to open when you attempt to send or receive e-mail on MSN, The
Microsoft Network.

CAUSE
=====

Microsoft Outlook may still be set as the default MSN e-mail program.

RESOLUTION
==========

WARNING: Using Registry Editor incorrectly can cause serious problems that may
require you to reinstall your operating system. Microsoft cannot guarantee that
problems resulting from the incorrect use of Registry Editor can be solved. Use
Registry Editor at your own risk.

For information about how to edit the registry, view the "Changing Keys and
Values" Help topic in Registry Editor (Regedit.exe) or the "Add and Delete
Information in the Registry" and "Edit Registry Data" Help topics in
Regedt32.exe. Note that you should back up the registry before you edit it. If
you are running Windows NT or Windows 2000, you should also update your
Emergency Repair Disk (ERD).

To set Outlook Express as the default MSN e-mail program, use Registry Editor to
locate the Client value setting in the following registry key:

HKEY_CURRENT_USER\Software\Microsoft\MSN\Mail

Change the Client value setting to Outlook Express.

MORE INFORMATION
================

For more information about how to configure Outlook Express for MSN, see the
following article in the Microsoft Knowledge Base: Q173952   How to Configure
Outlook Express for The Microsoft Network

Additional query words: msnet msnetwork microsoft-net m.s.n. outexw95

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Keywords          : kbenv kbmsn 
Technology        : kbIEsearch kbMSNSearch kbOutlookExpressSearch kbIE95Search kbIE500Search kbZNotKeyword3 kbIE98Search kbOutlookExpress95Search kbIE400Win95 kbIE401Win95 kbIE401Win95SP1 kbIE401Win95SP2 kbIE500Win95 kbIE400Win98 kbIE401Win98SP2 kbIE500Win98 kbIE501Win98 kbOutlookExpress500Win95 kbOutlookExpress400Win95 kbMSN252 kbMSN251 kbMSN260 kbMSN250
Version           : WINDOWS:2.5,2.51,2.52,2.6,4.0,4.01,4.01 Service Pack 1,4.01 Service Pack 2,5,5.01
Issue type        : kbprb

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Copyright Microsoft Corporation 2001.