Encarta 96 Encyclopedia World English Directory, FTP Site FOR MACINTOSH OS: THESE ARE NOT THE CORRECT UPDATE FILES FOR THE MACINTOSH VERSION OF ENCARTA 96 ENCYCLOPEDIA! THE CORRECT UPDATE FILES ARE LOCATED IN THE US DIRECTORY. This directory contains files that are used with the Microsoft(r) Encarta(r) 96 Encyclopedia CD-ROM, World English Edition. (The North American English versions of these files, for copies of Encarta sold in the United States and Canada, are in the ..\US directory.) TROUBLESHOOTING: Error occurs during article integration: If an error occurs after you click the Integrate button in Yearbook Builder, download the update installment (the .eyb file) again and click on Integrate in Yearbook Builder again. Cannot Integrate Yearbook Builder Files: Some users are consistently experiencing problems during file downloads that result in the corruption of the .eyb file, causing Encarta to display a message during integration that says the files are the wrong version. The error actually occurs because the file is corrupt. If the .eyb file you downloaded ends in '95z.eyb', then it is the correct version for the World English version of Encarta. These download problems are not occurring within Encarta but rather during the download process itself. We are working to determine the source of the problems and will post new information to this file when the problem is resolved. In the interim, we have found that most users are able to work around this problem by downloading the Yearbook Builder files as self-extracting executable files instead of in their original .eyb format. If you cannot successfully integrate .eyb files, check the Encarta\PSS\WorldEng directory for more information and for the files in .exe format. We apologize for any inconvenience. DOWNLOADING YEARBOOK BUILDER UPDATES The following downloading instructions are specific to two popular browsing applications. Note: If an error occurs after you click the Integrate button in the Yearbook Builder feature, download the update installment (the .eyb file) again and click on Integrate in Yearbook Builder again. To download updates using SPRY Mosaic (CompuServe edition): 1. Click the file you wish to download. 2. In the dialog box that appears, click Yes. The downloading process begins and will take several minutes. 3. When the downloading process is complete, select Save from the File menu. Save the file to your Yearbook directory. 4. In Encarta Encyclopedia, open the Yearbook Builder feature and click the Add New Months button. 5. Click the Integrate button and follow the instructions that appear on the screen. To download updates using Netscape: 1. Click the file you wish to download. The downloading process begins and will take several minutes (about 10 minutes at 9600 bps modem speed). 2. When the downloading process is complete, select Save from the File menu. Save the file to your Yearbook directory. 3. In Encarta Encyclopedia, open the Yearbook Builder feature and click the Add New Months button. 4. Click the Integrate button and follow the instructions that appear on the screen. CONTACT INFORMATION For more information about downloading updates for Yearbook Builder, send e-mail to encweb@microsoft.com or post a message in the Encarta newsgroup area at: http://www.microsoft.com/support/news/home.htm (c) 1995 Microsoft Corporation. All rights reserved. Microsoft, Encarta and Windows are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries.