DOCUMENT:Q127078 16-NOV-1999 [pcmail] TITLE :PC Win: All Custom Data Is Displayed at Same Start Position PRODUCT :Microsoft Mail For PC Networks PROD/VER:WINDOWS:3.2 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Mail for Windows, version 3.2 ------------------------------------------------------------------------------- SYMPTOMS ======== When you attempt to cache user data and template information, version 3.2 of Microsoft Mail for Windows only reads in the data start position of the first custom template item declared in the ADMIN.TPL file. This is the same value for all other custom data declarations, regardless of the field data start positions specified. STATUS ====== Microsoft has confirmed this to be a problem in version 3.2 of Microsoft Mail for Windows. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available. MORE INFORMATION ================ The two examples below: Department : ~14~20~A~Sales~ Tel : ~6~20~NP~16 1 43 99 99 22~ and Department : ~14~20~A~Sales~ Tel : ~6~25~NP~16 1 43 99 99 22~ will both display as the following: Department : Sales Tel : 16 1 43 99 99 22 In the second example, the second data declaration has a data start point of 25; however, the Windows Mail client will display it the same as the first example. Additional query words: 3.20 ====================================================================== Keywords : Technology : kbMailSearch kbZNotKeyword3 kbMail320 Version : WINDOWS:3.2 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.