Improved Access to HP Tru64 UNIX and HP OpenVMS Patches As part of HPs continued commitment to provide our customers with a world-class customer experience, we are introducing a new customer solution for obtaining patches for HP OpenVMS, HP Tru64 UNIX, and associated layered products. Now, you can get these patches at the HP IT Resource Center (ITRC) and take advantage of this one-stop IT professional support sites advanced patch capabilities and comprehensive support tools. This new solution will provide customers the following features: One stop shopping for all HP produced patches Improved search capabilities and navigation Ability to download all desired and dependent patches in a single transaction thereby saving time and reducing errors All users of DSN link, http://www.support.compaq.com/patches, and ftp1.compaq.com will now be directed to the HP IT Resource Center to obtain patches for HP Tru64 UNIX, HP OpenVMS, and associated layered products patches. The existing patch distribution sites will be retired in September 2003. We encouraged you to begin using the new ITRC services immediately and take advantage of the advanced patching and other technical support features of the site. Getting Started When you need to find and download a patch or patch kit, use HP ITRCs Patch Database. Begin at HPs IT Resource Center (ITRC) web site: http://www.itrc.hp.com From the ITRC home page, select individual patches under the maintenance and support (hp products) heading. If you are first time user of the ITRC, you will need to register for a user ID and password. Follow the instruction on the log in screen to register. If you are already registered with the ITRC, log in with your user ID and password. For more information on searching and downloading patches, follow the "Tru64 Unix and OpenVMS patches" link in the right side bar of the patch main menu. For more information on the IT Resource Center, follow the introducing the ITRC right sidebar linkage off the ITRC home page.