************* This ftp site will be retired on October 31, 2003! ************* All patches on this ftp site have already been migrated to the HP ITRC, and will not be available from this site after October 31, 2003. The remainder of this document describes how to retrieve patches from the HP ITRC. ****************************************************************************** Improved Access to HP Tru64 UNIX and HP OpenVMS Patches: As part of HPs continued commitment to provide our customers with a world-class customer experience, we are introducing a new customer solution for obtaining patches for HP OpenVMS, HP Tru64 UNIX, and associated layered products. Now, you can get these patches at the HP IT Resource Center (ITRC) and take advantage of this one-stop IT professional support sites advanced patch capabilities and comprehensive support tools. This new solution will provide customers the following features: - One stop shopping for all HP produced patches - Improved search capabilities and navigation - Ability to download all desired and dependent patches in a single transaction thereby saving time and reducing errors All users of DSN link, http://www.support.compaq.com/patches, and ftp.support.compaq.com will now be directed to the HP IT Resource Center to obtain patches for HP Tru64 UNIX, HP OpenVMS, and associated layered products. The existing patch distribution sites will be retired on October 31, 2003. We encouraged you to begin using the new ITRC services immediately and take advantage of the advanced patching and other technical support features of this site. NOTE: Entitled full kit ECO's that were previously available from the entitled patch area (ftp.support.compaq.com/patches/entitled), will now be distributed via the Software Products Library (http://www1.sqp.com/). Please visit the SPL site for more information on retrieving full kit ECO's. Getting Started with ITRC: When you need to find and download a patch or patch kit, use HP ITRCs Patch Database. Begin at HPs IT Resource Center (ITRC) web site: http://www.itrc.hp.com From the ITRC home page, select individual patches under the maintenance and support (hp products) heading. If you are already registered with the ITRC, log in with your user ID and password. If you are first time user of the ITRC, you will need to register for a user ID and password. Follow the instruction on the log in screen to register. Note that a support contract is not required to download patches, so there is no need to link a support agreement or warranty during the registration process. Patches and patch kits for currently supported OpenVMS and Tru64 Unix versions can also be downloaded directly from the ITRC Patch FTP server: ftp://ftp.itrc.hp.com/ If you want to receive periodic notification about the release of new patches, you can subscribe to the ITRC Patch Digest service. From the ITRC home page, select "subscribe to security bulletins & patch digests" under the maintenance and support (hp products) heading, and select the desired patch digests on the following page. For more information on searching and downloading patches or on subscribing to patch digests, follow the "Tru64 Unix and OpenVMS patches" link in the right side bar of the patch main menu. For more information on the IT Resource Center, follow the "introducing the ITRC" right sidebar linkage off the ITRC home page. If you need assistance with using the ITRC, select "contact hp" in the upper left portion of the page and use the "ask a question about using the IT resource center" link under the e-mail hp section.