6    Common Error, Warning, and Informational Messages

This chapter describes error, warning, and informational messages for the "Manually Installed" installation scripts. The following information is provided for each message:

Source: The function that generates the message.

Problem: A brief description of possible causes for the message.

Causes: A summary of situations that cause the message.

Action: General recovery guidance.

Output: A sample of the message.

6.1    Patch Installation Messages

The following sections describe messages you might see when running the dupatch preinstallation check or installation functions.

6.1.1    Patch Installation must be executed as root.

Source: Preinstallation check or installation.

Problem: The installation script is being run from a non-root account.

Cause: The installation script is being run from a non-root account.

Action: Change to the root account and re-execute the installation script..

Output:

Script must be executed as root

This error will prevent the installation of the patch.
 

6.1.2    Patch Installation is installing a new file

Source: Preinstallation check or installation.

Problem: A patch is delivering a file that was not present on the system previously.

Causes: Generally this situation occurs when a the patch is delivering a new file, or a specialized script.

Action: Nothing.

Output:

File ./var/adm/patch/support/OSFPATC0000100510/passwd isn't on the system - probably since it is a new file
 
 

6.1.3    Patch Installation tried to save the file twice

Source:Preinstallation check or installation.

Problem: While backing up a patched file, the installation realized that it had backed up the same file as part of an installation of the same patch previously.

Causes: Somebody has tried to fiddle with the files indicating what "manually installed" patches are on the system.

Action: To resolve this situation contact the Product Customer Services representative.

Output:

Already have saved file name /var/adm/patch/support/OSFPATC0000100510/passwd.PreManualCSP.2001-02-11-15:02:36

This error will prevent the installation of the patch.
 

6.1.4    Patch Installation Can't find document in kit

Source:Preinstallation check or installation.

Problem: The installation script can't find part of the associated documentation.

Causes: Tar file was damaged.

Action: Download and unpack tar file again. Then re-run installation script.
.
Output:

Can't find document ./../Documentation/txt/OSFPATC0000100510.txt

or

Can't find release notes ./../Documentation/txt/T64V511-C0000100-4584-Manual-20010117.txt
 
 

6.1.5    Patch Installation requires kernel rebuild and reboot.

Source:Preinstallation check or installation.

Problem: The patch installed requires a kernel rebuild and reboot in order to take effect.

Causes: The patch installed requires a kernel rebuild and reboot in order to take effect.

Action: Rebuild the kernel, and reboot the system.

Output:

Please note that you need to re-build the kernel and reboot
so that this patch will take effect.
 

6.1.6    Patch Installation Blocked by non-installed subsets

Source:Preinstallation check or installation.

Problem: The patch can not be installed because a required software subset is missing from your system.

Causes: This patch replaces patches that were originally installed in certain subsets. Since these subsets are not installed on this system, installing the patch could corrupt your system and is therefore blocked.

Action: Re-evaluate whether or not you need this patch. If you do, install the apropriate softwrae subsets.

Output:

This patch contains files originally shipped in the following subset(s)

Atom Program Analysis Tools         (Subset ATMBASE500)
Subset ZZZTOOLS001

However, these subset(s) are not installed on your system, therefore this patch
will not be installed
 

6.1.7    Patch Installation Blocked by product version check

Source:Preinstallation check or installation.

Problem: The patch can not be installed, since there are no subsets of this product version installed on the system.

Causes: This patch shouldn't be installed on the system.

Action: Make sure that you are on the correct system.

Output:

No subsets of this product (USF 510) are installed on this system
 

6.1.8    Patch Installation Blocked by name sanity check

Source:Preinstallation check or installation.

Problem: The patch can not be installed, since the installation script failed a sanity check.

Causes: Somebody has renamed the patch installation script.

Action: Start over from the original tar file delivered to you by your service provider.

Output:

The base name of the file OSFPATC0000100510 has changed from it's original                      (USFPATC0000100510)
 

6.1.9    Patch was already installed

Source:Preinstallation check or installation.

Problem: The patch can not be installed, since it was previously installed.

Causes: Patch was previously installed.

Action: Nothing.

Output:

Patch is already installed.
 

6.1.10    Patch installation can not be logged

Source:Preinstallation check or installation.

Problem: The patch can not be installed, since the logging mechanism isn't working.

Causes: Internal error.

Action: Contact your Compaq service provider.

Output:

Can't log installation.

6.1.11    Patch installation can not find tar file

Source:Preinstallation check or installation.

Problem: The patch can not be installed, since the tar file with the patched files is missing.

Causes: Somebody messed with the contents of the kit.

Action: Nothing.

Output:

Can't find tar file OSFPATC0000100510.tar